Law Firm AI Receptionist India: ₹2/min

Dvaarik is self-serve SaaS today: there is no setup fee and no minimum commitment. You log in, add your services, staff, hours and knowledge, connect channels, and pay only for what your agents actually do.

Credits are prepaid and never expire; at zero balance agents pause gracefully, so there are no surprise bills. Agencies and developers can sell the same platform under their own brand through the white-label partner programme, and set their own client pricing.

The subject described in this section: This is the table the American pages cannot give you, and it is the one that matters. Every figure below was read on the vendor's own page on 21 Jul 2026 and is stored with the sentence it came from. Nothing here comes from a search snippet, an AI summary or a rival's comparison page — each of those produced at least one false number when we tried them.

None of these vendors publishes a law-firm price. These are their general voice-AI rates, which is what an Indian firm will actually be quoted.

A warning about where these numbers usually come from. Several vendors publish comparison tables containing other companies' rates. Trikon's page carries per-minute figures for Bolna, Ringg, Vapi, Retell and Bland; its Bolna figure directly contradicts Bolna's own published ₹5.52/min. Scalify's table carries estimates for Exotel, Yellow.ai, Ozonetel, Knowlarity and Vapi, disclaimed on the same page as estimates. We did not use any of them, and neither should you. If a vendor shows you a table of competitor prices, ask which of those competitors' own pages they read and on what date.

What you pay before a single call is answered

The per-minute rate is not the number that decides whether you can start. This one is.

The claim we will not make

We are not going to tell you we are the cheapest AI receptionist in India, and you should distrust anyone who does — including a page whose title carries the same ₹2/min figure as ours. The honest claim is about terms, not the number: ₹2/min from the very first minute, with no voice plan, no minimum volume and no lock-in. Six of the sixteen vendors we checked require a monthly subscription before you can place a call at all. Whether ₹2 or ₹5 is the better deal for your chamber depends entirely on your volume, and the next section works that out rather than asserting it.

Our full primary-source workings are at the India AI voice agent pricing index, and the general market read is in AI calling agent price in India 2026.

Dvaarik is self-serve SaaS today: there is no setup fee and no minimum commitment. You log in, add your services, staff, hours and knowledge, connect channels, and pay only for what your agents actually do.

Credits are prepaid and never expire; at zero balance agents pause gracefully, so there are no surprise bills. Agencies and developers can sell the same platform under their own brand through the white-label partner programme, and set their own client pricing.

The subject described in this section: This is the section that should decide whether you buy from anyone, including us.

It does not give legal advice. Ever.

A caller narrating a dispute will ask the obvious question — *do I have a case, how much will I get, is it too late to file*. The agent does not answer any version of it.

Illustrative handling (invented caller):

> Caller: My employer terminated me without notice, can I claim compensation, how much. > Agent: I am not able to advise on that — only an advocate can. I can take your details and the outline of what happened, and Mr Rao will call you back. May I have your full name and a number to reach you on.

You sign off on that refusal wording during the build. What is not configurable is whether the agent can give legal advice. It cannot, for any firm, under any configuration.

The Bar Council question, which we are not qualified to answer for you

Advocates in India are governed by the Bar Council of India Rules, and Rule 36 of Chapter II, Part VI is the provision advocates cite on soliciting work and advertising. We could not open the Bar Council's own text of that rule while writing this page, so we are not going to quote it, paraphrase its current scope, or tell you what it permits. We are not lawyers and you are — read it yourself, and take a view for your own practice. Any vendor who confidently recites conduct rules at an advocate should be treated with suspicion.

What we can tell you is the operational default we apply to law firms, which is deliberately more conservative than our standard rule:

• Outbound calls go only to your own existing clients and to people who contacted your firm first. No purchased lists, no scraped numbers, no cold databases, ever — that is our universal rule. For law firms we go further: we will not build a campaign that calls people who have never contacted you, even if you supply the list yourself.
• The agent never markets. It does not describe the firm's success, does not compare it to other firms, does not promise outcomes, and does not offer anything unsolicited.
• The agent identifies your firm by name at the start of every outbound call and states why it is calling.
• Calling hours are set by you and respected. No hearing reminders at 7am on a Sunday unless you configure it.
• A person who says stop is marked and not called again by that campaign.

If your reading of the conduct rules is that even a hearing-date reminder to an existing client is problematic, tell us and we will simply not build that workflow. Inbound answering alone is a perfectly good product.

Conflict checks

The agent does not run conflict checks and does not decide whether a conflict exists. What it does is capture the field that makes the check possible: it asks for the name of the other party at intake and puts it in the note, so that nobody in your chamber has a substantive conversation before someone has looked. That is a mechanical capture, not a judgement, and it is the single most useful thing an intake script can do for a firm that has ever had to return a file.

Described mechanically, with no performance claims attached. All names below are invented.

1. After-hours intake, when the chamber is shut

Arrests, accidents, police-station calls, a cheque bounce notice opened at 9pm, a summons received on a Saturday. Legal enquiries do not respect chamber hours, and a call that goes unanswered at 10pm is a call the caller is free to place to the next firm on the list. The agent answers at any hour, identifies the firm, takes name, number, the outline of the matter and the other side's name, and either offers a consultation slot or escalates to a duty number if you have configured one.

> Caller: They have taken my brother to the station, we need someone tonight. > Agent: This is Rao & Associates. I cannot advise on the matter, but I am connecting you to the duty number now. If that does not connect, I have your number and Mr Rao will call you straight back. Which police station is it, and what is your brother's full name.

2. Case-status calls, asked over and over

*"Sir, what happened in my case today?"* If that question is eating your junior's day, it is the most mechanical thing on this page to hand over. The agent answers these from a sheet your office maintains — matter, client, next date, stage, court. It reads back the next hearing date and the stage, and nothing else.

Be precise about what this is not: we have no eCourts integration and do not read from any court system. If your clerk does not update the sheet after the cause list is out, the agent will read a stale date. That is a real operational dependency and we would rather you plan for it than discover it. The agent will also refuse to characterise what a date means — it will not say the matter is going well, that an adjournment is good or bad, or what the judge indicated.

3. Hearing-date and adjournment reminders

Outbound, to your own clients only, within the hours you set. The agent calls, identifies the firm, states the next date and where to be. Adjournments are the reason this is worth automating at all — dates move constantly, and a chamber that reminds clients only when someone remembers ends up with witnesses who did not turn up.

See outbound calls for how campaigns are structured, and note again that for law firms these run only to your own existing clients.

4. Document chasing

Aadhaar and PAN copies, the sale deed, the FIR copy, medical bills and the disability certificate for a claim, salary slips for a maintenance matter. The agent calls down your list, asks for the specific documents you named, and sends a WhatsApp message listing them so the client has it in writing. Files stall on missing paper more often than on law.

5. Consultation fee collection

If you charge for a first consultation, the agent can send a payment link mid-conversation and confirm the slot on receipt. This does more than collect money — it filters, because a caller who will not pay your consultation fee has answered a question you would otherwise have spent an hour answering. We take no commission on what you collect. See payments.

6. Booking with slot-locking

Consultation slots are held while details are confirmed, so two callers cannot take the same 4pm. Bookings go into a calendar such as Google Calendar, with a WhatsApp confirmation. See booking.

7. Languages, as clients actually speak them

A client in a Telangana district court narrates in Telugu, says "notice" and "stay" in English, and expects the pleadings in English. The agent handles all 22 scheduled Indian languages plus code-mixed Hinglish, Tenglish and Tanglish, switching mid-sentence rather than asking anyone to press a key for a language. Indian languages and English are on the ₹2/min Bharat Standard rate; a Global voice for a non-Indian language is ₹4–5/min. More in multilingual AI receptionist for Hindi and Telugu and multilingual.

Some older clients will ask for a person immediately. The agent hands over without arguing, which is why the transfer path is configured on day one.

The subject described in this section: This is the comparison every partner runs, and we are going to handle it differently from every other page you will read on this subject.

We did not verify a salary figure for a legal receptionist or chamber clerk in India while writing this page, so we are not going to publish one. There are numbers circulating in search results for exactly this comparison. We could not trace them to a source with a stated sample size, and a salary figure without a sample size is not evidence — it is decoration. Our arithmetic is only worth trusting if we apply the same rule to numbers that would flatter us.

So fill in the left column yourself, from your own payroll, and compare it against our figures, which are published.

The honest conclusion is not "replace your clerk." A clerk who knows the registry, the section clerk's name and which counter accepts what is worth far more than a phone answering machine of any kind. The AI is worth having for the 10pm call, the second caller during the pre-court rush, and the reminder list nobody will ever get around to working. They are poor substitutes and good complements.

For a fuller treatment of the human-versus-machine question, see AI receptionist vs human answering service in India.

Client communications with an advocate are privileged, and a law firm has a higher bar here than a salon does. Here is our position, limited strictly to what we can actually commit to.

Recording is off unless you switch it on

Call recording is an optional feature priced at +₹0.10 per minute. It is not enabled by default. For most law firms our recommendation is to leave it off and rely on the written note and transcript instead — a recorded intake call is a document that exists, and you should decide deliberately whether you want it to. If you do enable it, you decide retention.

The list is yours

You load your client and matter data. We do not sell it, share it, or reuse it for anything. Outbound runs only against lists you supply, and only to your own existing clients and prior enquirers.

What we will not claim

We tried to read the official text of the Digital Personal Data Protection Act, 2023 while writing this page and the government source was not retrievable, so we are not going to quote sections we did not read — and you should discount any vendor page that recites section numbers at you without saying where and when it read them. The operational position is that the firm is the party holding the client relationship and therefore the consent obligation; take your own view, which as advocates you are considerably better placed to do than we are.

We also make no data-residency, retention-window, encryption-standard or certification claim on this page. If any of those is a procurement requirement for your firm, ask us directly at contact and we will answer honestly, including where the answer is no. A vendor who answers a certification question instantly and in the affirmative is worth a follow-up question.

Four situations where another vendor genuinely serves a law firm better than we do. This section exists because the rest of the page is only credible if this one is honest.

1. Your firm runs legal practice-management or document-management software

The subject described in this section: This is our clearest gap. If your associates work inside a practice-management system all day — matters, time entries, conflicts, documents — and you want intake written straight into it as a new matter record, we do not do that. We book into a calendar and send a WhatsApp confirmation, and case status comes from a sheet your office maintains. That fits the very large number of Indian chambers running on a diary, a WhatsApp group and a shared spreadsheet, and it fits badly if a junior would have to re-key everything into your system afterwards. If we would be creating work rather than removing it, buy from a vendor with native integration to the system you already have.

2. You need a conflicts check performed, not just captured

We capture the other side's name so a human can check. We do not query a conflicts database, do not decide whether a conflict exists, and would not want to. If your requirement is automated conflict screening at intake, that is a legal-tech product, not a receptionist, and we are not it.

3. You need proof before you buy

We have no law-firm case study and no published outcome figures, because we are early on this vertical, and we have a hard rule against publishing proof we do not have — no testimonials we did not receive, no ratings, no invented statistics. If your decision requires evidence that this worked at a comparable firm, we cannot give it to you today. The only honest counter is that you can call the live demo agent yourself and judge the thing directly rather than judge a screenshot. That is a real disadvantage and you should hear it from us rather than discover it.

4. You want one round monthly number and no arithmetic

Today Dvaarik is self-serve with no setup fee and no required plan — usage is prepaid credits, voice from ₹2/min with whole-minute billing. Whether our model costs you less in total depends entirely on your volume — the worked examples above show the arithmetic running both ways, expensive per minute at 640 minutes and cheaper at 2,240 — but it loses on cognitive simplicity, and predictability has genuine value in a firm where somebody has to explain the line item. If your office manager wants a fixed monthly figure and no variability, a flat plan is a legitimate choice even at a higher effective rate.

If none of those four apply, the case for us is simple: a published rate, no voice plan, and a refusal to give legal advice that we will not relax for anyone.

Take this list to us and to everyone else. The answers are more revealing than the demo.

1. What is your per-minute rate in rupees, published on a page I can read today. If the answer is "book a demo", note that they wrote a pricing page without a price on it. Two of the vendors in our table publish no rate at all.
2. What does it take to get that rate. Volume floor, plan tier, annual commitment, minimum months. The advertised number and the buyable number are frequently different things.
3. Is that rate all-in, or does telephony sit on top. At least one India vendor publishes a clean flat per-minute rate and separately states that DID and carrier charges are billed by your own carrier.
4. What do I pay in month one before a single call is answered. Setup, plan fee, number, minimum load, onboarding. Get the total.
5. Is billing per second or per whole minute. Ours is whole-minute and we say so — on a four-minute intake call the rounding barely matters, on a forty-second status call it is a third of the cost.
6. Read me the exact words your agent says when a caller asks whether they have a case. Ask for the literal script. If the vendor has not thought about this, they have not built for law firms.
7. Will it ever call a number I did not give you. The only acceptable answer is no.
8. Where does case status come from — a sheet I maintain, or a court system you claim to read. Ask which court system, and ask them to show you.
9. Is call recording on by default, and who decides retention.
10. Where do WhatsApp message fees land — on your invoice with a markup, or on my own Meta account. Ours land on your own Meta account at zero markup.
11. Is there a lock-in, a notice period, or do credits expire. Ours do not expire.
12. Every statistic on your website — which firm, what period, measured how. If it cannot be sourced, discount the whole page. We hold ourselves to this, which is why there are no outcome percentages anywhere above.
13. Who builds it, and who fixes it at 9pm when it mishandles a call. A named person is a better answer than a support tier.

Related reading: AI receptionist cost in India 2026, AI calling agent price in India 2026, and the FAQ.