Car Dealership AI Receptionist India: ₹2/min

Dvaarik is self-serve SaaS today: there is no setup fee and no minimum commitment. You log in, add your services, staff, hours and knowledge, connect channels, and pay only for what your agents actually do.

Credits are prepaid and never expire; at zero balance agents pause gracefully, so there are no surprise bills. Agencies and developers can sell the same platform under their own brand through the white-label partner programme, and set their own client pricing.

Every figure below was read on the vendor's own page on 21 Jul 2026 and is stored with the sentence it came from in our internal price ledger. We do not take rates from search snippets, AI summaries or a rival's comparison page — each of those produced at least one false number when we tried.

The column that matters is not the rate. It is what you have to agree to before that rate applies to you.

How to read that table

We are not claiming to be the cheapest, and we will not. Two vendors above publish a number lower than or equal to ours. Today Dvaarik is self-serve with no setup fee and no required plan — usage is prepaid credits, voice from ₹2/min with whole-minute billing.

Two things we deliberately left out

The dealership-specific vendors do not publish India pricing. Spyne's automotive receptionist ranking marks most of its listed products "Custom"; Autocalls publishes plans and per-minute rates in dollars with no India rate. We verified those absences on 26 Jul 2026 and have kept their dollar figures off this page, because a USD plan price converted by us is not their India price and presenting it as one would be sloppy.

We do not republish one vendor's numbers about another vendor. Trikon's comparison page carries per-minute figures for other companies; one of them tops out at nearly double that company's own published rate. Scalify's table publishes rates for five other vendors under its own "these are estimates" disclaimer. None of those appear here. If a vendor shows you a table of competitors' prices, open the competitors' own pages before you believe it.

Dvaarik is self-serve SaaS today: there is no setup fee and no minimum commitment. You log in, add your services, staff, hours and knowledge, connect channels, and pay only for what your agents actually do.

Credits are prepaid and never expire; at zero balance agents pause gracefully, so there are no surprise bills. Agencies and developers can sell the same platform under their own brand through the white-label partner programme, and set their own client pricing.

Generic receptionist copy talks about "never missing a call". A dealership does not lose money evenly across its calls. It loses money in about nine specific places, and the agent is built around those.

Inbound — the calls coming at you

1. "Is my vehicle ready?" — the call that eats your service advisor's morning. You give the agent a job-card status source; it answers with the status, the estimated pickup window and the amount due, and books a pickup slot. Where these calls are short, whole-minute billing matters — see the two-wheeler section below.

2. The new-model enquiry at 9pm. Someone saw the launch on Instagram and rings after close. The agent answers, captures which variant and colour, books a showroom visit or test drive into a real open slot, and the enquiry is on your sales team's sheet before they arrive next morning. Details on booking.

3. Spare parts and accessories availability. Answered from a list you supply, or routed to the parts counter with the part already noted, instead of a caller being put on hold and giving up.

4. Delivery, registration and RTO status. The agent reports only what you have given it, and never invents a delivery date.

Outbound — only ever to your own customers and enquiries

5. Speed to lead on ad enquiries. A Meta or Google lead-form submission for a new launch is called back in about 60 seconds, while the person is still on their phone, and the lead sheet fills itself. This is the workflow with the clearest commercial logic in the whole list, because your competitor three kilometres away is calling the same person. See speed to lead and outbound calls.

6. Free-service and periodic-service due reminders. You supply the list from your own records — vehicle, owner, km or months since last service. The agent calls within the hours you set, identifies your dealership by name, and either books a slot or logs the outcome as call-back, not-interested or no-answer. For two-wheeler dealers this is the workflow that protects the paid-service annuity that starts after the free services end.

7. Post-service follow-up. A call three days after delivery: was the vehicle delivered on time, was the complaint resolved, anything outstanding. Unhappy customers are routed straight to your service manager rather than to a survey score you read about later.

8. Insurance renewal reminders. Called 30 days out, from your own customer records, and connected to your insurance desk if the owner is interested. The agent does not quote a premium.

9. Test-drive and post-test-drive follow-up. Someone took a test drive and went quiet. The agent calls, asks whether they are still considering it, and books a return visit or a meeting with the sales manager. It does not offer a discount to close them.

Payments, without a commission

For a booking amount or a token on a service job, the agent can send a payment link mid-conversation and confirm on receipt. We take no commission on what you collect. See payments.

The language reality on a dealership floor

A service caller opens in Telugu, says "servicing", "engine oil" and "insurance" in English, and switches back. The agent handles all 22 scheduled Indian languages plus code-mixed Hinglish, Tenglish and Tanglish, switching mid-sentence rather than asking anyone to press 1 for Hindi — which is exactly where a keypad IVR loses the customer. Indian languages and English are on the ₹2/min rate. More in multilingual and AI voice agent vs IVR.

The subject described in this section: This is the section a dealer principal should read twice, because the risk in an automotive AI agent is not that it misses a call. It is that it says something on a recorded line that commits you.

Every one of those refusals is wording you sign off during the build. You choose the escalation numbers and the after-hours rule. What is not configurable is the category: the agent does not open a price negotiation, and it does not speak for your finance partner. Discounting is a human decision with margin attached and it stays human.

Outbound conduct, non-negotiable

• We call only your own customers and enquiries — from your DMS export, your lead sheet, your service-due list. No purchased databases, no scraped numbers, no cold lists. Ever.
• The agent identifies your dealership by name at the start of every outbound call.
• Calling hours are set by you and respected. No service reminders at 8am on a Sunday unless you configure it.
• Anyone who says stop is marked and not called again by that campaign.

On the legal side we will say only what we can stand behind: consent for calling and messaging your own customer base sits with the dealership as the party holding that relationship, and you should take your own advice on retention and on DLT registration before running a large campaign. Background reading in is AI calling legal in India. Any vendor confidently reciting statute sections at you is worth asking whether their system actually implements what they are quoting.

A bike dealership is not a small car dealership. The economics move in three ways, and two of them work against us.

1. Call volume is service-heavy and calls are short. A workshop taking 40 "is my bike ready" calls a day is at roughly 1,200 calls a month before any sales enquiry. We are not going to invent a duration for those calls, but if yours run under a minute or a little over, the rounding is working against you. Our billing is whole minutes, so a 50-second call bills 1 minute and a 70-second call bills 2 — a real markup on short calls versus per-second billing, and we are not going to pretend otherwise. Model your status calls at 2 billed minutes, not 1. If your call mix is overwhelmingly sub-minute, per-second billing elsewhere may genuinely serve you better and you should ask about it.

2. Ticket size is low, so the fixed line matters more. ₹1,500 per 30 days for the number is a rounding error against a car sale and a real line item against a two-wheeler paid-service bill. At 1,900 billed minutes it adds ₹1.05 to every minute. If you already have a working showroom number you want us to answer on, that charge disappears entirely.

3. The free-service window is where the money actually is. Free services are the customer's cheapest reason to come back and your best chance to hold them into paid servicing afterwards. A reminder list that nobody works is the most expensive unstaffed job in a two-wheeler dealership, and it is the one workflow where an outbound agent has an obviously favourable ratio: 250 reminder calls at 2 billed minutes is ₹1,000 of talk time a month.

The concurrency question

Our default is one number and one concurrent line. A workshop taking calls in a burst between 9:30 and 11am will collide on one line. An extra concurrent line is ₹1,500 per 30 days and for most single-branch dealerships that is the right buy. Two extra lines and you are approaching territory where a platform built for call-centre concurrency is a more sensible purchase than us.

Probably, at dealership volumes — but we are not going to prove it with a number we cannot source, and the money is not the interesting part anyway.

We are not going to publish an Indian automotive telecaller salary figure on this page, because we do not have one from a source we can name and date for this vertical, and an unsourced salary number is exactly the kind of thing that makes a pricing page untrustworthy. What we can quote is a competitor's own published claim: Botsense's comparison table puts a human agent at ₹7–9 per minute against its own ₹5–9 (their page, checked 21 Jul 2026). Treat it as their framing, not an independent benchmark. If you want the human-cost side worked properly with sourced salary, PF and ESI arithmetic, that is a separate page: AI receptionist vs call centre in India.

The comparison that actually matters

The honest conclusion is not "replace your BDC". It is that these are bad substitutes and good complements. Your telecaller is most valuable on a hot enquiry that needs persuading and on a customer standing in the showroom. The agent is most valuable at 9:40pm, during the 10am service rush when both lines ring, and on the 250-name reminder list nobody was ever going to finish.

Five situations where a competitor genuinely serves a dealership better than we do. The rest of this page is only credible if this section is honest.

1. You need write-back into your DMS

The subject described in this section: This is our clearest gap. We book into a calendar with slot-locking and confirm on WhatsApp. We do not write appointments or job cards back into a dealer management system. Botsense states on its automobile page that its system connects with DMS platforms and dealer-specific CRMs — that is their claim about themselves, and if native DMS write-back is your requirement, it is a fair reason to buy from someone who advertises it. Our model fits the very large number of Indian dealerships whose service diary is a register, a WhatsApp group and a shared calendar. If a service advisor would have to retype our bookings into your DMS, we are creating work, not removing it.

2. You are a multi-rooftop group with call-centre concurrency

One number and one line by default, extra lines at ₹1,500 per 30 days. That scales to a few lines, not to a centralised contact centre across six rooftops. If you need real concurrency at scale, an uptime SLA and a support rota, buy from a company that has those. We are one engineer.

3. Your OEM mandates an approved vendor

Some OEMs require customer-contact and CSI work to route through an empanelled partner. If that applies to you, this is not a decision you get to make on price, and we will not pretend otherwise.

4. You need to see it working at a comparable dealership first

We have no automotive case study and no published conversion figure, because we have a hard rule against publishing proof we do not have. If your decision requires evidence from a similar dealership, we cannot give you that today. The only counter we have is that you can ring the live demo agent yourself from the pilot page and judge the thing rather than a screenshot of a testimonial. That is a real disadvantage and you should hear it from us.

5. You want one flat monthly number and no arithmetic

Today Dvaarik is self-serve with no setup fee and no required plan — usage is prepaid credits, voice from ₹2/min with whole-minute billing. Our model came out lower on total cost in both worked scenarios above, but it loses on simplicity. If your accounts team wants one predictable line item and no variability, a flat plan is a legitimate choice even at a higher effective rate.

If none of those five apply, the case is straightforward: a published rate, no voice plan, and a hard boundary on price, finance and valuation that we will not cross for anyone.

Take this list to us and to everyone else. The answers are more revealing than the demo.

1. What is your per-minute rate in rupees, on a page I can read without a form. If the answer is "book a demo", note that they wrote a pricing page without a price on it.
2. What conditions attach to that rate — a monthly plan, a minimum volume, a commitment period, a language tier. Ask specifically whether the headline rate is an entry rate or an at-volume enterprise floor.
3. Is billing per second or per whole minute. For a workshop taking sub-minute status calls this is worth more than the headline rate. Ours is whole-minute and we say so.
4. What do I pay in month one before a single call is answered — setup, plan fee, number, minimum load, onboarding, and whether GST is on top.
5. Will it quote an on-road price, a discount or an exchange value. Ask for the literal refusal wording. If it will quote, ask who is liable when it quotes wrong.
6. What does it say when a customer asks whether their finance is approved.
7. Does it write into my DMS, or into a calendar. Ask for the specific system name, and ask to see it write once.
8. How many calls can it take at the same time, and what does each extra line cost.
9. Where do WhatsApp message fees land — on your invoice with a markup, or on my own Meta account. Ours is the second, at zero markup. See WhatsApp Business API costs in India.
10. Will you call numbers I did not give you. The only acceptable answer is no.
11. Every statistic on your website — which dealership, what period, measured how. The dealership pages we read while writing this carry connect-rate and conversion percentages with no source attached. Discount any page that cannot answer this.
12. Who builds it, and who fixes it at 9pm when it mishandles a call. A named person beats a support tier.

More context in AI receptionist cost in India, AI calling agent price in India 2026 and inbound vs outbound AI calling. Or just tell us your call volume on WhatsApp and we will do the arithmetic for your dealership rather than an invented one.