For D2C brands & small e-commerce
An AI agent built for your brand — answering DMs, taking orders, chasing leads.
It answers the 11 PM “is this in stock?” in the buyer's own language, takes the order inside the chat, collects payment into your account, and calls the ad leads and abandoned checkouts you never had time for. We build it around your brand — live in days.
Zero setup fee. Voice starts from ₹2/min. See pricing →
Every unanswered DM is a sale walking away
WhatsApp DMs pile up overnight
Buyers message your Instagram or WhatsApp at 11 PM asking about size, shade, availability, delivery. By the time you reply the next morning, they've ordered from a competitor.
Carts abandoned because "is this in stock?"
Half the questions block the purchase. When nobody answers in 2 minutes, the buyer moves on. You never find out why the cart died.
"Order kab aayega?" 50 times a day
Status-check messages from buyers every few hours. Your team spends half the day on "shipped" or "dispatched tomorrow" replies.
Ad leads and abandoned checkouts never followed up
You pay for the click, the buyer hesitates, and nobody follows up. A timely call or WhatsApp nudge would have closed many of them — but there's never time.
Your customer conversations, on autopilot
Built for Indian sellers: multilingual, WhatsApp-native, wired into your catalog and policies — works alongside Shopify or standalone.
Ad leads & abandoned checkouts, called back
The agent calls or messages your ad leads within a minute and nudges hesitant buyers who dropped mid-checkout — while the intent is still warm.
Product catalog the agent actually knows
Products with names, descriptions, prices, and photos — configured by us. The agent answers "what colours do you have?", "is L available?" from the source of truth.
In-chat cart & ordering
The buyer picks items, the agent shows the cart total plus delivery, and sends the payment link — the whole order happens inside one WhatsApp or web conversation.
Instagram comments & order-status DMs
"Price?" on a reel gets a public reply and a DM with the payment link. "Where's my order?" in DMs gets the live status instantly. Per-post comment rules, set up by us.
Delivery fees by distance or pincode
We configure your delivery zones and the agent quotes the right fee from the buyer's address — automatically, before checkout.
Payments into your own account
UPI or Razorpay payment links sent in the conversation, money straight to your account — not a marketplace settlement cycle.
Order updates + WhatsApp campaigns
WhatsApp updates fire when the order is placed, dispatched, and delivered — and restock or offer campaigns go out from your own WhatsApp number, Meta-billed, nothing added by us.
22+ Indian languages + global
Shade, size, fabric, and ingredient questions in Telugu, Hindi, Tamil, Marathi, Hinglish — detected automatically. NRI buyers in English handled the same way.
Spending on Meta or Google ads? See how the agent calls every lead back in 60 seconds → Selling through reels? Meet the Instagram Agent → Working out the monthly numbers? See the order-support cost maths for a brand shipping 1,200 orders a month →
Common questions from D2C founders
Yes. Shopify and WooCommerce give you a storefront — a website to check out on. Dvaarik builds the agent that talks to your buyers: it answers product questions, handles size and availability queries, takes orders inside WhatsApp or web chat, and collects payment. We can set it up alongside your Shopify store as the customer-service and WhatsApp layer, or standalone with its own shareable ordering page.
Yes. During setup we connect your Meta/Google lead forms or checkout events. The agent calls or messages the buyer within about a minute, answers their blocking question, and completes the order. We only contact people who engaged with your brand — never cold lists — and contact hours are configured by you.
Your return policy goes into the agent's knowledge base during setup, so eligibility questions are answered consistently. Actual refunds are processed from your own Razorpay dashboard under your own policy.
Yes. We load your size chart, shade guide, and fit notes per product. The agent answers "am I a size M for a bust of 36?" with your actual logic — not generic guesses — which also helps reduce returns.
The agent can ask volume thresholds and escalate genuine wholesale leads to you (or push them into your CRM — we wire that up during setup). You only spend time on qualified bulk buyers.
Yes. The Instagram Agent replies to DMs instantly in your brand's voice — including "where's my order?" with the live status — and per-post comment rules reply publicly and follow up in DM, like "comment 'PRICE' and it DMs the payment link". If you reply manually, the AI steps aside for that buyer. Unlimited automations are included with the managed support.
Setup fee is ₹0. Voice usage starts from ₹2/min with simple usage-based billing. Direct businesses can use app.dvaarik.com/login, and agencies or developers can use the white-label partner programme. Public partner voice rates start at ₹1.50/min on Essential; partners decide what to charge their clients.
Stop losing overnight orders
Tell us about your brand in plain words. We'll reply with a plan and a price — and your agent can be answering DMs within days.
Zero setup fee. Voice starts from ₹2/min.