The problem: WhatsApp enquiries that go cold
Most Indian buyers open WhatsApp before they call anyone. They send a price question, a catalogue request, or a voice note, and they expect an answer now. But a busy owner cannot watch the chat all day, and a reply that comes three hours later usually finds a customer who has already bought elsewhere. Hiring someone to sit on WhatsApp is expensive and still stops at closing time. The leak is not lack of enquiries; it is the gap between when a message lands and when someone answers it. Every hour that gap stays open, warm buyers quietly slip to whoever replied first.
How the agent solves it, on your own number
Dvaarik runs one WhatsApp brain trained on your prices, catalogue, offers, booking rules, and payment logic. It answers typed messages and voice notes in seconds, in the customer's language, and completes the job: quoting a price, sharing the catalogue, booking a slot, or sending a payment link inside the chat. Crucially, it runs on your own WhatsApp Business number and coexists with the app still on your phone. When you want to jump in, you just reply from your own WhatsApp; the agent steps back for that one chat and keeps handling everyone else. Nothing about your number or your customer relationships changes.
Honest pricing with zero WhatsApp markup
There is no per-seat software fee and no voice subscription on chat usage. Chat is ₹2 per customer conversation, drawn from prepaid credits that never expire, so at a zero balance everything simply pauses with no surprise bill. WhatsApp and Instagram run on the Social Plan — ₹1,500 per 30 days, debited from credits — which covers the WhatsApp agent, the Instagram agent, and calling and WhatsApp campaigns. Meta's own WhatsApp message charges are billed directly to your own WhatsApp Business account, and Dvaarik adds no markup on top of them. Setup is ₹0 for every business.
What a real WhatsApp workflow looks like
Say you run a boutique. A customer sees a reel, WhatsApps to ask the price of a piece, and asks if it comes in blue. The agent answers instantly, shares two options from your catalogue, confirms the price, and sends a payment link for a deposit to reserve it. If the customer asks something outside its rules, it flags you and you reply from your own phone. Separately, you can run a template campaign over your own past customers announcing a new drop, and every reply that campaign generates is answered live, not left sitting. One number, one brain, every enquiry closed.