An AI calling agent in India answers on one of two numbers, and only one of them carries a charge from us: forward the line you already own and the number costs ₹0, or take an Indian business number from us at ₹1,500 per 30 days, auto-debited from your prepaid credit balance. Talk-time is ₹2 per minute either way, with whole-minute billing. That is the pricing answer. It is not the useful answer, because the question most people are actually asking when they search this phrase is narrower and more awkward: *whose number does the agent answer on, and whose bill does the phone call land on.* Those turn out to be two different questions, and the second one is where a lot of advertised per-minute rates quietly come apart. Six of the vendors we track state, on their own pages, that telephony or the DID number is billed separately from the rate on the card. Trikon puts it in one sentence: "Telephony/DID numbers are billed separately by your carrier." A rate quoted that way is not your landed cost — a carrier bill sits underneath it, and nobody shows you the sum. Before that becomes a point scored against anyone else, the same disclosure on our side: our ₹2/min does not include the number either. We price the number as its own line at ₹1,500 per 30 days rather than folding it into the rate. What the ₹2 does include is the carrier minutes, so there is no second per-minute meter running underneath it. I am Rohith Sriramula. I build every Dvaarik agent personally, from Paloncha in Telangana, and I have an obvious commercial interest in what you conclude here. So two commitments. Every competitor and carrier figure below was read on that company's own page on the date shown against it, with their qualifier kept attached — never from a comparison table, a search snippet or an AI summary, each of which was tried during collection and each of which produced at least one figure that turned out to be false. And the place where our own ₹1,500 is *not* comparable to a ₹250 carrier number is stated in this page rather than left for you to discover. Vendor figures read 21 and 26 Jul 2026; carrier figures read 30 Jul 2026, dated by row.
Whose number does the AI calling agent answer on, and what does that cost?
Two options exist, and only two.
Option one — the agent answers the number you already own. Your customers keep dialling the number on your signboard; a forwarding rule on that line hands calls to the agent. We charge ₹0 for the number, because there is no number for us to supply. Talk-time is ₹2/min.
Option two — we supply an Indian business number. ₹1,500 per 30 days, auto-debited from your credit balance, covering the number and its first concurrent call line. Talk-time is ₹2/min on top. Your board number is untouched; the new number goes wherever you want an always-answered line.
| Forward the number you own | Take a number from us | |
|---|---|---|
| What we charge for the number | ₹0 | ₹1,500 per 30 days, debited from credits |
| Talk-time | ₹2/min, whole-minute billing | ₹2/min, whole-minute billing |
| A second bill underneath it | Possibly — your operator may charge for the forwarded leg. Ask them in writing | None from a carrier. No separate per-minute meter runs under the ₹2 |
| Calls at the same time | Whatever your existing line supports; an ordinary mobile SIM carries one | One concurrent line included; extra lines ₹1,500 per 30 days |
| A second number for ad attribution | Not applicable | ₹750 per 30 days each |
The comparison above states the published row-by-row differences; read each row with its source, date, and qualifying notes.
Which of the two you want is usually settled by three questions rather than by price: do two customers ever ring at once, do you need a separate line per ad campaign so you can tell which ads produced which enquiries, and does your operator offer conditional forwarding on your plan or only the unconditional kind that empties your handset. The mechanics of forwarding itself — the four conditions, the GSM dial codes, the four questions to put to your operator, and whether the forwarded leg is charged to you — are set out in full at keeping your existing phone number. The month-by-month arithmetic on the ₹1,500 at 200 through 5,000 minutes is at what a business virtual number costs. This page repeats neither.
The money mechanics, stated once and not restated: There is no minimum credit load — start with any top-up and add more only when you need it. Billing is whole-minute and telecom-standard, so a 65-second call bills as two minutes.
One disclosure before the vendor tables below, because it applies to us as much as to anyone in them: our ₹2/min does not include the number. We price the number as its own line at ₹1,500 per 30 days rather than folding it into the rate and calling the rate all-in. What the ₹2 does include is the carrier minutes. That distinction — what is inside a quoted rate and what is invoiced beside it — is the entire subject of the rest of this page.
Why does the advertised per-minute rate usually not include the number?
Because a phone call and an AI agent are two different products bought from two different kinds of company. The speech recognition, the language model and the voice are software. The number, and the minutes that travel over it, are regulated telecom sold by a licensed carrier. A vendor that has not taken on that carrier relationship cannot bundle it, so it passes it through — and the honest ones say so on the page.
Six vendors we track say so in their own words. Every quote below was read on that vendor's own page on the date shown and is recorded in our competitor price ledger.
| Vendor | What their own page says about the phone call or the number | Read on |
|---|---|---|
| Trikon | "Telephony/DID numbers are billed separately by your carrier." Their comparison table's telephony row reads "Bring your own (Twilio/Plivo/Exotel)" — that one is a table row, not a sentence they wrote. Their agent rate is a flat ₹5/min, and their voice page states "No setup fees. No annual lock-in. No surprises." | 21 Jul 2026 |
| Scalify Labs | "Voice minutes and telecom usage billed separately based on actual consumption." Restated in their FAQ as "Voice minutes (actual call duration) and telecom usage are billed separately based on actual consumption." Both sit beside monthly plans, so this is usage billed on top of a plan, not on top of a per-minute rate | 21 Jul 2026 |
| Bolna AI | "You only pay for what you use, with costs broken down into three components: Voice AI processing (STT + LLM + TTS), telephony charges, and a Bolna platform fee." And: "Telephony provider — Your telephony provider and the country/region of the phone numbers. Billed by call duration (rounded to minutes)." | 21 Jul 2026 |
| Agni by Ravan.ai | Publishes telephony as a third-party pass-through alongside its own rates: "Twilio outbound (India) ~₹1.08 /min · Twilio inbound (India) ~₹0.71 /min". These render as pricing-card values rather than prose, so read them as entries on their card, not as a sentence | 21 Jul 2026 |
| Edesy | "Pay As You Go ₹6 / minute + telephony $0.07/min" — the platform rate in rupees and the telephony add-on in dollars, on the same line. Do not merge those into one rupee figure | 21 Jul 2026 |
| Retell AI | Numbers are a separate monthly charge: "Retell Phone Numbers No Charge for custom phone numbers $2.00/month" and "Verified Phone Number $10.00/Phone number/month One-time $10 fee". Bring-your-own SIP is free — "No Charge for Sip Trunking/Custom Telephony". Their headline $0.07–$0.31/min is the platform stack only | 21 Jul 2026 |
| Dvaarik | ₹2/min is talk-time with no separate per-minute carrier meter underneath it. The number is a separate line: ₹1,500 per 30 days, or ₹0 if the agent answers a line you already own | Our own published rates |
The comparison above states the published row-by-row differences; read each row with its source, date, and qualifying notes.
A seventh vendor, Vapi, belongs beside that table rather than inside it, because what it excludes is not telephony. The table its $0.05/min sits in is headed "Vapi Hosting Cost / Excludes Model Provider Costs", and a plan bullet reads "Model costs are passed on to customer" — so the speech and language layers are the excluded part. On telephony it publishes no rate at all, which is an absence rather than a disclosure. We re-checked for one on 29–30 Jul 2026 and still found none. Counting Vapi as a seventh vendor "stating telephony is billed separately" would be putting words in their page, so we do not.
Three things this table is deliberately not doing.
The subject described in this section: It is not publishing Retell's India telephony figures. Their pricing calculator carries India options, but our re-reads returned conflicting values for the same option and the figures render client-side rather than appearing in the page's prose, so the ledger marks them disputed and unpublished. A number we cannot reproduce twice is not a number we will put next to a company's name.
The subject described in this section: It is not converting the dollar figures into rupees. Retell and Vapi publish no India pricing, and a conversion would be our arithmetic wearing their name.
And none of this makes those products bad. Passing telephony through at cost is a legitimate and arguably more transparent model than bundling it — Retell's bring-your-own-SIP option is free, which is genuinely generous. The problem is not the model. The problem is comparing a rate that excludes the phone call against a rate that includes it, as though they measured the same thing. Every cost line that can land on an Indian AI voice agent bill, ours included, is listed at hidden costs of AI voice agents in India, and the full dated multi-vendor rate board is at the India AI voice agent pricing index.
What does a bare Indian number actually cost per month?
If the rate you were quoted excludes telephony, the obvious next question is what the telephony costs. Here is every rupee figure we could read in a provider's own served markup, downloaded and string-matched by us on 30 Jul 2026 rather than taken from a summary.
| Provider | Published Indian number price | What that price does not include | Read on |
|---|---|---|---|
| Plivo | Local numbers "₹250/month", published by Plivo in rupees on its India voice pricing page | The calls. Same page, same day: local outbound and inbound "₹0.60/min", browser SDK and SIP "₹0.34/min", toll-free inbound "₹1.30/min". No rental price is listed for toll-free or mobile numbers, only local | 30 Jul 2026 |
| Acefone | Add-on rentals, in a tooltip on their contact-centre pricing page: "VMN/TFN ₹500/month DID ₹100/month Mobile CLI ₹500/month" | It is an add-on to a per-user plan — "Professional ₹1,599/mon/user" and "Ultra ₹1,999/mon/user", each already including "1 Standard DID". Their page's own script marks Indian toll-free as unavailable on both plans, so do not assume you can buy an 1800 line there | 30 Jul 2026 |
| MyOperator | "1800 Toll-Free Starts @ ₹500/month Strengthen your brand accessibility with a professional 1800 line." | A per-minute voice rate — they publish none anywhere on that page. Extra usage is published as ₹8 per conversation | 30 Jul 2026, matching the same figure read 21 Jul 2026 |
| Twilio | No India-specific number rental published. The only rental line is generic: "International numbers. Starting at $1.15 / mo". India voice is shown as "Local calls $0.0699 / min" and "Mobile calls $0.0496 / min", in dollars | — | 30 Jul 2026 |
| CallHippo | Renders per-user plan prices in rupees — ₹1,300, ₹1,900 and ₹3,200 per user — but we found no rupee line attaching a price to a number itself. Its number note is in dollars: "Additional incoming minutes on standard numbers are charged at $0.02 per minute." | — | 30 Jul 2026 |
| Knowlarity, TeleCMI, Tata Tele | Nothing readable. Knowlarity's pricing page returns 404; both TeleCMI pricing URLs return client-rendered shells with no price text in the served HTML; the Tata Tele Smart VPBX page returns 404 | — | 30 Jul 2026 |
The comparison above states the published row-by-row differences; read each row with its source, date, and qualifying notes.
One housekeeping note so you do not double-count: servetel.in/pricing now redirects to acefone.com/pricing, checked 30 Jul 2026. Same company, one entry.
So the honest summary is narrow: a bare Indian DID published today runs roughly ₹100 to ₹500 a month, and that rental buys the number and nothing else — a meter starts the moment anyone speaks on it. Plivo also publishes an optional speech-recognition add-on at ₹1.7 per 15 seconds, which is ₹6.80 a minute by our arithmetic on their published figure; that is a service an AI platform doing its own speech recognition would never buy, so it belongs in the footnotes rather than in your estimate.
Now the correction we owe you, because it works against us. Our ₹1,500 per 30 days is not a bare DID rental and should not be read against Plivo's ₹250 as though it were. Ours covers an Indian business number *plus its first concurrent call line*, provisioned and run as part of a build, with no separate per-minute carrier meter underneath the ₹2/min. Plivo's ₹250 is the number on its own, with ₹0.60/min running under it in both directions. Two different purchases. If a bare number with call forwarding is genuinely all you want, buy one for ₹250 a month from a carrier. We do not sell that, and you should not pay us ₹1,500 for it.
If a vendor tells you to bring your own carrier, what are you taking on?
"Bring your own" is a pricing decision that lands on your desk as an operations decision. It is not a trap and it is not necessarily worse — but it is work, and none of it appears on either company's pricing page, so it is worth listing before you agree to it.
You become the carrier's customer, not the AI vendor's. You open the telephony account yourself, in your business's name, and you pass that carrier's onboarding checks. Acefone publishes a timeline for its own version of that step — the FAQ "How long does the KYC process take?" is answered "The KYC process takes as little as a handful of hours to get completed" (read 30 Jul 2026). That is one provider's claim about its own process, not a market norm, and it is the only KYC timing we can trace to anybody's own page.
You buy the number, and you pay for the minutes, separately from the agent. Both figures are published in the previous section. Neither of them appears anywhere on the AI vendor's pricing page, because the AI vendor never sees them.
Two invoices arrive, from two companies, and only your own spreadsheet adds them up. Bolna states the dependency plainly — "Telephony provider — Your telephony provider and the country/region of the phone numbers. Billed by call duration (rounded to minutes)" (read 21 Jul 2026) — which means the same agent on the same script costs different amounts depending on a supplier the agent vendor does not control.
The platform side of it is often free, and that is a real advantage. Retell publishes "No Charge for Sip Trunking/Custom Telephony" (read 21 Jul 2026). If you already run a carrier account with rates you like, bring-your-own is the cheaper architecture and you should use it. Trikon's comparison table tells you which carriers it expects: "Bring your own (Twilio/Plivo/Exotel)" — a table row, not prose.
Ask who supports it when it breaks. A call path that crosses two vendors has a seam in the middle, and the seam is where a fault that neither company can see from its own dashboard tends to live. We have no published source on how any of these vendors handle that, which is precisely why it is a question rather than a claim.
The mirror-image constraint is worth catching before you shortlist anyone: at least one vendor will not let you bring a number at all. Vyora publishes an extra dedicated number at ₹749/mo, and their integration page states there is no bring-your-own-number option today (read 26 Jul 2026). If a vendor cannot accept the line you already own, then the number your customers have dialled for years cannot be the number the agent answers, no matter what you pay. Vyora says it plainly, which is more than most disclose. Put the question to every shortlisted vendor in writing.
One honest limit on our side: we have not verified whether each of the vendors named on this page accepts a forwarded call from an existing Indian line. We have not tested it, so we do not assert it either way. What we do differently from one of them is set out at Dvaarik vs Trikon, and the phone side of our own build is at the phone agent page.
What KYC or eligibility checks come with an Indian number?
Less is publicly documented than you would expect, so here is exactly what we could source and exactly what we could not.
KYC is a real step, and one Indian provider publishes a timeline for it. Acefone's own pricing page carries the FAQ "How long does the KYC process take?", answered: "The KYC process takes as little as a handful of hours to get completed." We string-matched that in their served HTML on 30 Jul 2026. That is the only KYC timing we can trace to a provider's own page. Note what it does not say — it does not list which documents you need. We looked for a published document list on every page we read and did not find one, so rather than assemble a plausible-sounding list of Aadhaar, GST certificate and address proof from general knowledge, we are recording it as an absence. Ask your provider for the list in writing before you plan a go-live date around it.
Eligibility for an Indian number is not universal, and one international platform documents that plainly. Twilio's India regulatory guidelines page lists exactly one Indian number type — toll-free, prefix +91800 — and under both "Requirements for Individuals" and "Requirements for Businesses" records the address requirement as "Must be outside of the country" and the documentation requirement as "No documentation required". We string-matched that in the served HTML on 30 Jul 2026 rather than trust a summary of the page. Read it carefully before you accept "bring your own Twilio number" as an answer to the number question: the eligibility that page documents for an Indian number is an address *outside* India, and no Indian local number appears on it at all. What that means in practice for an Indian buyer is a question for Twilio, not for us, and we are not going to answer it on their behalf.
Regulatory-readiness is being sold as a feature. HuskyVoice.AI lists "1 Indian Phone Number (TRAI-ready)" as a plan inclusion (read 21 Jul 2026). That is their wording, not a certification we can verify, but the fact that a vendor thinks it is worth advertising tells you the compliance layer is real enough to be a selling point.
And the rules that bite hardest are about outbound, not inbound. An agent answering calls on your own number is you picking up your own phone faster. Promotional outbound calling is a different regulated activity in India: telemarketing calls belong in the designated 140 number series, and subscribers can register DND preferences that block them. Those rules apply to any business number, whoever supplies it. It is why our agents call only your own leads and enquiries — people who rang you, filled your form or clicked your ad — and never a bought, scraped or rented list, at any volume, for any price. The full version is at is AI calling legal in India.
What does "billed separately by your carrier" do to the rate you were quoted?
Dvaarik is self-serve SaaS today: there is no setup fee and no minimum commitment. You log in, add your services, staff, hours and knowledge, connect channels, and pay only for what your agents actually do.
| What | Price | Notes |
|---|---|---|
| AI voice calls | from ₹2/min | Simple per-minute billing on whole minutes; higher grades up to ₹5/min |
| AI chat | ₹2 per conversation | 24-hour window |
| Phone number + 1 concurrent line | ₹1,500 per 30 days | Includes up to 3 numbers; debited from credits |
| Social Plan — WhatsApp + Instagram agents + campaigns | ₹1,500 per 30 days | Only if you use those channels |
| WhatsApp message charges | ₹0 markup | Meta bills your own WhatsApp Business account directly |
The comparison above states the published row-by-row differences; read each row with its source, date, and qualifying notes.
Credits are prepaid and never expire; at zero balance agents pause gracefully, so there are no surprise bills. Agencies and developers can sell the same platform under their own brand through the white-label partner programme, and set their own client pricing.
What should you ask any vendor before you sign?
Dvaarik is self-serve SaaS today: there is no setup fee and no minimum commitment. You log in, add your services, staff, hours and knowledge, connect channels, and pay only for what your agents actually do.
| What | Price | Notes |
|---|---|---|
| AI voice calls | from ₹2/min | Simple per-minute billing on whole minutes; higher grades up to ₹5/min |
| AI chat | ₹2 per conversation | 24-hour window |
| Phone number + 1 concurrent line | ₹1,500 per 30 days | Includes up to 3 numbers; debited from credits |
| Social Plan — WhatsApp + Instagram agents + campaigns | ₹1,500 per 30 days | Only if you use those channels |
| WhatsApp message charges | ₹0 markup | Meta bills your own WhatsApp Business account directly |
The comparison above states the published row-by-row differences; read each row with its source, date, and qualifying notes.
Credits are prepaid and never expire; at zero balance agents pause gracefully, so there are no surprise bills. Agencies and developers can sell the same platform under their own brand through the white-label partner programme, and set their own client pricing.
Frequently asked questions
Do I need a new phone number to run an AI calling agent in India?
No. The agent can answer the number you already own by forwarding that line to it, and when you do that we charge ₹0 for the number — the ₹1,500 per 30 days applies only when we supply the line your customers dial. Talk-time is ₹2 per minute either way, with whole-minute billing. Your signboard, visiting cards, invoices and Google Business Profile all stay exactly as they are, and you do not port the number anywhere: it remains on your operator's network, in your name, with the forwarding rule set and removable from your own handset. The two things to confirm first are that your telecom plan supports call forwarding, and whether your operator bills you for the forwarded leg.
Does an AI calling agent's per-minute rate include the phone call itself?
Often not, and this is the single most common way a quoted rate understates the bill. Six vendors we track state it on their own pages, read 21 Jul 2026: Trikon — "Telephony/DID numbers are billed separately by your carrier"; Scalify Labs — "Voice minutes and telecom usage billed separately based on actual consumption"; Bolna AI, which breaks its cost into "Voice AI processing (STT + LLM + TTS), telephony charges, and a Bolna platform fee"; Agni by Ravan.ai, whose rate card carries third-party telephony as "Twilio outbound (India) ~₹1.08 /min · Twilio inbound (India) ~₹0.71 /min"; Edesy, whose entry tier reads "Pay As You Go ₹6 / minute + telephony $0.07/min"; and Retell AI, whose headline $0.07–$0.31/min covers its platform stack only, with "Retell Phone Numbers No Charge for custom phone numbers $2.00/month" billed separately. Vapi is a seventh but a different case: its $0.05/min sits under a heading reading "Vapi Hosting Cost / Excludes Model Provider Costs", and it publishes no telephony rate at all (re-checked 29–30 Jul 2026). On a Dvaarik-supplied number, ₹2/min is the talk-time with no second per-minute carrier meter under it — though the number itself is a separate ₹1,500 per 30 days on our side too, and we would rather say that than call the rate all-in.
How much does a virtual Indian phone number cost per month on its own?
Roughly ₹100 to ₹500 a month, from the three providers publishing a rupee figure we could read in their own served markup on 30 Jul 2026. Plivo publishes local numbers at "₹250/month". Acefone publishes add-on rentals of "DID ₹100/month" and "VMN/TFN ₹500/month", though these sit on per-user plans of ₹1,599 and ₹1,999 per user per month, each of which already includes "1 Standard DID". MyOperator publishes "1800 Toll-Free Starts @ ₹500/month". Twilio publishes no India-specific number rental, only a generic "Starting at $1.15 / mo", and we could find no rupee number price from CallHippo, Knowlarity, TeleCMI or Tata Tele. Remember that a rental is only the number: Plivo's own local call rate of ₹0.60/min runs on top of it, in both directions.
Why is Dvaarik's ₹1,500 higher than a ₹250 carrier number?
Because they are not the same purchase, and it would be dishonest to present them as one range. Plivo's ₹250 is a bare DID: the number, and nothing running on it. Our ₹1,500 per 30 days covers an Indian business number plus its first concurrent call line, provisioned and operated as part of your build, with no separate per-minute carrier meter under the ₹2/min talk-time. If a bare number with call forwarding is genuinely all you need, buy one from a carrier for ₹250 a month — we do not sell that product and you should not pay us ₹1,500 for it. And if you already own a line, the honest answer is cheaper still: forward it, and we charge nothing at all for the number.
Is KYC required to get an Indian business number?
KYC is a real step in this market, though very little of it is published. The one provider timeline we could source is Acefone's own pricing-page FAQ, which answers "How long does the KYC process take?" with "The KYC process takes as little as a handful of hours to get completed" — string-matched in their served HTML on 30 Jul 2026. What we could not find on any page we read is a published list of the documents required, so rather than assemble a plausible list of Aadhaar, GST certificate and address proof from general knowledge, we are recording that as an absence and telling you to get the list from your provider in writing. Eligibility is also not universal: Twilio's India regulatory guidelines page lists only toll-free numbers for India, prefix +91800, and records the address requirement under both "Requirements for Individuals" and "Requirements for Businesses" as "Must be outside of the country", with "No documentation required" (read 30 Jul 2026).
Can two customers reach the agent at the same time on my own number?
That depends on your line, not on us. Call forwarding routes a call; it does not create extra capacity, and an ordinary mobile SIM carries one conversation at a time. So what happens to a second simultaneous caller is decided by your carrier and connection type, and we cannot price it because it is not our line. If your call log shows calls genuinely overlapping rather than merely feeling like they do, the workable route is a number we supply at ₹1,500 per 30 days, which includes its first concurrent call line, with each additional concurrent line at ₹1,500 per 30 days on the same recharge cycle. An additional separate number, which is a different purchase, is ₹750 per 30 days.
Which is cheaper — my own number or a number from Dvaarik?
Your own number, on our side of the bill, because the ₹1,500 per 30 days simply does not apply and talk-time stays at ₹2 per minute at every volume. The complication is that a forwarded leg may be billed by your own operator, and that is a figure only they can give you, so ask for it in writing before you decide. A supplied number earns its ₹1,500 in three specific cases: when two conversations genuinely need to happen at once, when you want a separate line per ad campaign so attribution stops being guesswork, or when your operator offers only unconditional forwarding and you do not want every call leaving your handset. Below roughly 750 billed minutes a month, that fixed ₹1,500 is the largest thing on your bill and the per-minute rate barely matters — the full ladder from 200 to 5,000 minutes is worked out at /blog/virtual-phone-number-for-business-india-cost.
The number is the line item people forget and vendors are quietest about. Six of the vendors we track say on their own pages that telephony or DID sits outside the per-minute rate they advertise, which means the headline you compared was never the whole price. Decide the number question first — forward the line already on your signboard, or take one from us at ₹1,500 per 30 days — and only then compare rates, because you will finally be comparing the same thing.
Tell us on WhatsApp which number you want the agent to answer — yours or ours — and we will price the whole thing, telephony included, with nothing sitting outside the quote.
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Written by
Rohith Sriramula
Founder & CEO, Dvaarik AI
A laid-off engineer who went all in on Dvaarik AI. He builds the platform and product workflows from hands-on work with Indian businesses, not theory.