Dvaarik vs MNB Research

Dvaarik ₹2/min vs MNB Research from ₹9,999/mo

MNB Research sells managed AI engagements priced by the month, from ₹9,999/month plus a setup fee it does not publish. Dvaarik builds one agent and publishes ₹2 per minute. Which you need depends on whether the problem is your phone or your whole operation.

Direct SaaS setup fee is zero. Voice starts from ₹2/min. Partner wholesale rates are public.

Setup

vertical-first

Voice

core channel

Branding

white-label

Partner voice

₹1.50/min Essential

What people are really asking when they compare Dvaarik and MNB Research

Most people who land here have asked an AI assistant something like "best AI receptionist in India and what does it cost per minute", been pointed at MNB Research, and then gone looking for what they actually charge. That search half-succeeds. As of 26 Jul 2026 MNB does not publish a per-minute rate for its own voice agent — the ₹3–₹8/min you may have seen quoted sits on a page that labels it a typical range for the Indian market, not an MNB price. What they do publish is monthly pricing, and a fair amount of it: Starter from ₹9,999/month plus a setup fee they do not name, Growth from ₹19,999/month, an AI Voice Receptionist from ₹14,999/month in their catalogue, sector bundles from ₹9,999/mo, and a separate premium block running from ₹49,000 setup upward. So the real decision is not simply which vendor is cheaper. Our fixed floor is lower and our usage rate is published; their monthly bundles buy managed work. It comes down to whether you are buying a consultancy engagement priced by the month, or one working agent on your phone number at a rate you can read before you commit.

What does a minute of talk time actually cost, and can I find that out before I sign anything
What is the setup fee, given that two of their tiers publish only "+ one-time setup" with no amount
Am I buying one agent for my phone, or a multi-department AI programme with a statement of work behind it
Does my monthly cost stay fixed whether the phone rings or not, or does it follow real usage — and at what volume does that flip
Will it speak the language my customers actually call in, beyond Hindi and English
If delivery slips, is there anything in writing — and who publishes an SLA
Are these prices before or after 18% GST

core decision areas

white-label platform

The verdict

What do the dated pages show?

MNB Research publishes no per-minute rate for its own AI voice agent, but it does publish monthly prices. Their pricing page carries two separate blocks. The primary one lists Starter at \"From ₹9,999 /month + one-time setup\" and Growth at \"From ₹19,999 /month + one-time setup\", with the setup amount left unpublished in both cases, plus a Bespoke tier priced on a strategy call. A second block further down, headed \"Premium AI Partnerships\", lists Essential at ₹49,000 setup then ₹19,999/month, Professional at ₹1,49,000 setup then ₹49,999/month, Enterprise from ₹3,99,000 with a tailored monthly retainer, and Bespoke at custom pricing. Their service catalogue prices the closest thing to our product directly: \"Core AI Voice Receptionist — From ₹14,999 /month\". Sector bundles run from ₹9,999/mo and ₹12,999/mo. An AI Transformation Audit is ₹9,999 one-time, though the page describes it both as something \"Every engagement starts with\" and, higher up, as an optional route for people \"Not ready to commit\", alongside an offer of a free strategy call. All read on their pricing page on 26 Jul 2026. What they do not publish anywhere is a per-minute figure of their own. Their AI Voice Agents page says only \"We charge based on call minutes consumed\". Their separate pricing-guide page shows ₹3–₹8/min, but inside a table headed \"Component | Typical range | Notes\" under the line \"A production-grade AI voice agent in India costs…\", which is guidance about the Indian market rather than an MNB rate card. We have kept that distinction throughout. Dvaarik works the other way round. It is not a consultancy retainer: it is self-serve SaaS. The agent — Receptionist, Leads, Sales, WhatsApp, Instagram, Booking or Payments — is configured from your business data, and you pay ₹2 per minute of talk time on simple per-minute billing, plus ₹2 per chat conversation, from credits that never expire. That ₹2/min applies from your very first minute: no voice subscription, no minimum volume, no lock-in. Setup is ₹0 with no conditions. Top-ups start at ₹500, and the phone line is ₹1,500 per 30 days, number included, debited from the same credits. MNB publishes no GST statement on any page we checked, so budget theirs on the assumption you need to ask.

Verdict: These are not competing versions of the same purchase, and pretending otherwise would not help you. MNB Research is an AI consultancy with a broad catalogue — customer experience, sales, operations and inventory, finance and back-office, marketing, HR, analytics — plus its own SaaS products for audit, tax, legal and analytics. If your brief is \"re-engineer how several departments run on AI, and give me one accountable partner to do it\", that is genuinely their offer and it is not ours, and their Results Guarantee is put in writing behind it. Dvaarik suits the narrower and much more common problem: the phone rings and nobody picks it up, or an ad lead goes cold in twenty minutes. Be careful with the arithmetic, because the honest picture is mixed. Our required monthly cost is ₹1,500 per 30 days for the phone line, below every monthly figure in their catalogue. Against their ₹14,999/month AI Voice Receptionist, the closest published equivalent to what Dvaarik sells, we come out lower until roughly 6,700 minutes of talk time a month. Against a ₹9,999/mo bundle the crossover is near 4,200 minutes. Above those points a fixed monthly figure can genuinely cost you less, and it is easier for a finance team to sign off. Their pages carry no tax statement, so confirm their figures before you budget. The sharpest real difference is not the headline number, it is transparency of usage cost. If you engage MNB you will have to ask what a minute costs, because as of 26 Jul 2026 they do not publish it for their own service, and their setup fee on the Starter and Growth tiers is published only as \"+ one-time setup\" with no amount. Ours is ₹2/min from the first minute, with zero setup fee, no voice subscription, no minimum volume and no lock-in, and you can read it before you talk to anyone. Two honest cautions on our side. We publish no written delivery guarantee, no SLA and no dedicated engineering pod, and they publish all three. On speed, their pricing page claims \"Go-live in 7 days\"; Dvaarik is live the same day you finish self-serve setup. If your voice agent is one line item inside a multi-department AI programme, or if procurement needs a signed guarantee, choose MNB Research. If you want one agent on your number at a usage rate you can see today, choose us.

Feature-by-feature comparison of Dvaarik AI and MNB Research
Feature	Dvaarik AI	MNB Research
Published per-minute voice rate	₹2/min, published openly, permanent rather than an introductory discount, and the same from your first minute. Simple per-minute billing on whole minutes. Chat is ₹2 per conversation over a 24-hour window.	Not published for their own service. Their AI Voice Agents page states "We charge based on call minutes consumed" with no figure attached. Their pricing-guide page lists ₹3–₹8/min, but inside a table headed "Component \| Typical range \| Notes" describing what an AI voice agent costs in India generally, not an MNB rate card (both pages, 26 Jul 2026).
Published price for a voice receptionist specifically	₹2/min of talk time, drawn from credits, on top of ₹1,500 per 30 days for the phone line. No plan sits underneath it.	Their service catalogue publishes "Core AI Voice Receptionist — A multilingual voice agent that answers calls, books appointments and never sends a caller to voicemail. From ₹14,999 /month". It is a "From" price and the per-minute usage cost on top is not published (26 Jul 2026). We come out lower until roughly 6,700 minutes a month on their published figures.
What you actually buy	One AI agent per business — Receptionist, Leads, Sales, WhatsApp, Instagram, Booking or Payments — configured from your dashboard data. Self-serve signup, no plan to pick, no console to learn.	A managed consultancy engagement. Their pricing page describes "fully managed AI systems — strategy, custom build, integration, and ongoing optimisation by senior specialists", across a catalogue spanning customer experience, sales, operations, finance, marketing, HR and analytics (26 Jul 2026).
Published cost to start	Setup ₹0 — self-serve signup, no conditions. Credits loaded when you are ready, top-ups from ₹500.	Starter is "From ₹9,999 /month + one-time setup" and Growth "From ₹19,999 /month + one-time setup" — the setup amount is not published for either. A separate "Premium AI Partnerships" block publishes Essential at ₹49,000 setup then ₹19,999/month, Professional at ₹1,49,000 setup then ₹49,999/month, and Enterprise from ₹3,99,000. An AI Transformation Audit is ₹9,999 one-time, credited back if you proceed (26 Jul 2026).
Cheapest published monthly figure	₹1,500 per 30 days for the phone line is our floor, before any usage — below their lowest catalogue item. Unused credit never expires.	Their catalogue publishes single-purpose items from ₹3,999/month (Reviews & Reputation AI) and ₹4,999/month (Appointment Booking & Reminders), sector bundles from ₹9,999/mo, and Starter from ₹9,999/month — all above our ₹1,500 floor. None of those are per-minute voice, and the setup fee attached to the tiers is not published (26 Jul 2026).
Is a subscription required to start	No. There is no voice subscription, plan or tier. You load credits and pay for what you use. The only recurring items are the ones you switch on: the ₹1,500 phone line and the ₹1,500 Social Plan, each per 30 days from credits.	Every published route to an ongoing agent is a monthly figure — ₹9,999, ₹19,999, ₹49,999, "From ₹9,999/mo · bundle", or a tailored retainer. The only non-monthly items are the ₹9,999 audit and a "From ₹24,999 one-time sprint" database reactivation campaign. The strings "credits" and "pay-as-you-go" appear zero times on any page we checked (26 Jul 2026).
Minimum volume	None. ₹2/min applies whether you talk for forty minutes a month or four thousand. A quiet month costs you almost nothing beyond the fixed floor, because the meter simply does not run.	No minimum minute volume is published — the string "minimum" appears zero times on the pages we checked — because the commitment is a monthly fee rather than a minute floor. The practical effect runs the other way: a quiet month costs the same as a busy one (26 Jul 2026).
Lock-in, and what you get if delivery slips	No contract term and no lock-in of any kind. Credits never expire and at zero balance everything pauses gracefully. We publish no written delivery guarantee, no SLA and no refund promise.	No contract length is published — the string "contract" appears zero times — so we do not claim they lock you in. They do publish a written Results Guarantee: if agreed Scope of Work deliverables are missed they "keep working at no extra cost until we do — and if we still can't, your most recent monthly fee is refunded", alongside a "30-day satisfaction commitment" (26 Jul 2026).
Languages	22+ scheduled Indian languages plus English, and it handles Hinglish, Tenglish and Tanglish. Global voices covering 99 languages are available at ₹4–5/min where a client genuinely needs them.	"Our voice AI speaks in natural, accent-appropriate Hindi and English. Understands Hinglish (mixed language), regional accents, and colloquial phrases." Their Bespoke tier names "Multilingual AI voice agents (Hindi / English / Arabic)". No count of Indian languages is published and no Indian language beyond Hindi is named anywhere we checked (26 Jul 2026).
Telephony and the phone number	We supply the number. ₹1,500 per 30 days covers one concurrent call line with up to 3 numbers included, auto-debited from credits. All of it comes out of the one credit balance.	Not published. Their market pricing guide folds "Telephony + speech AI" into the per-minute line of its typical-range table, but no number rental, concurrency price or telephony arrangement is stated for their own service (26 Jul 2026).
Who builds it, and how quickly it goes live	The platform configures it, and it goes live the same day you finish setup. You sign up, add your business data, and the agent is answering your number shortly after.	"Senior specialists" under a managed engagement; Professional adds a dedicated manager, Enterprise a dedicated engineering pod with an SLA and onsite onboarding. Their published timelines vary by page: the pricing page claims "Go-live in 7 days" and "live in days", the voice page says a basic agent is "live in 10–14 days" and "3–4 weeks" with CRM integration, and the pricing guide says "2–4 weeks". On the headline claim they match us (26 Jul 2026).
WhatsApp conversation costs	Your own number, with coexistence alongside the owner's app, template campaigns and voice calls. Meta bills conversation charges directly to your own account and Dvaarik adds zero markup.	WhatsApp agents are throughout the catalogue and the Essential tier covers "1 AI agent (chat, voice or WhatsApp)". How Meta conversation charges are billed, and whether any markup is applied on top, is not published on the pages we checked (26 Jul 2026).
GST treatment	No separate platform fee exists.	No GST statement appears anywhere on their pricing page, their AI Voice Agents page or their pricing guide — the string "GST" appears zero times on all three — so we cannot say whether their figures are inclusive or exclusive of tax. Worth asking before you budget, because 18% on ₹14,999/month is not a rounding error (26 Jul 2026).

Pick Dvaarik when

You want the full platform

You want to know the per-minute cost before you commit anything. Ours is ₹2/min, published, permanent, and identical from your first minute. Theirs is not published for their own service as of 26 Jul 2026, so you would be agreeing a monthly figure and discovering the usage cost afterwards.
You want the setup fee in writing before you talk to sales. Their Starter and Growth tiers are published as "+ one-time setup" with no amount attached. Ours is ₹0, stated up front.
Your problem is the phone, not the whole company. A clinic missing evening calls or a gym losing enquiry leads needs one agent that answers and books, not an AI programme across sales, ops, finance and HR.
Your call volume is moderate rather than heavy. Against their ₹14,999/month AI Voice Receptionist we stay lower until roughly 6,700 minutes of talk time a month, and with no voice subscription underneath, a quiet month costs you only the fixed floor because credits move only when a call actually happens.
You serve customers in a regional language. We run 22+ scheduled Indian languages; their published voice claim is Hindi, English and Hinglish, with Arabic named on the Bespoke tier and no Indian language beyond Hindi named anywhere. If your callers speak Telugu, Tamil, Kannada, Marathi or Bengali, that is a real difference and not a spec-sheet one.
You want your telephony costs itemised. We publish ₹1,500 per 30 days per concurrent call line with up to 3 numbers included, all from the same credit balance. They publish no number rental or concurrency price for their own service.
You want costs you can budget from today. Our usage rates and recurring charges are published in full; their pages carry no GST statement at all.

Consider MNB Research when

You need a narrower tool

You want a managed engagement, not software. Their monthly fees buy senior specialists doing the work under a written Scope of Work — a genuinely different service from a self-serve product, and worth paying for if nobody on your side will open a dashboard.
Your brief is genuinely bigger than voice. MNB Research publishes a catalogue covering customer experience, sales and lead-gen, operations and inventory, finance and back-office, marketing, HR and recruitment, analytics and custom builds. If you want one accountable partner to re-engineer several departments on AI, that is their offer and it is not ours — we build conversational agents and nothing else.
You want a written delivery guarantee. They publish one: if the deliverables agreed in your written Scope of Work are missed, they "keep working at no extra cost until we do — and if we still can't, your most recent monthly fee is refunded", plus a 30-day satisfaction commitment. We publish no equivalent guarantee, no SLA and no refund promise, and that is a fair thing to hold against us.
You want one accountable partner on retainer. Their model is senior specialists plus monthly optimisation, with a dedicated manager on higher tiers; Dvaarik's managed support is optional and lighter-weight.
You need software products alongside the agent. They ship their own SaaS — AuditFlow for audit and compliance, TaxSense AI for tax filing, NyayaAI for legal, Raksha AI, ABROFIT and the YarnTally analytics platform. If your shortlist includes any of those categories, we have nothing to put beside them.
A fixed monthly number is easier for you to approve than a variable one, and at volume it may also be cheaper. Above roughly 6,700 minutes a month their ₹14,999/month receptionist can cost less than our ₹1,500 floor plus ₹2/min, and it is a single predictable line your finance team can sign off. Predictability has real value even before the arithmetic favours it.
Procurement wants dedicated people and an SLA. Their Enterprise tier publishes a dedicated engineering pod with an SLA, onsite onboarding and training, and board-level reporting on the Bespoke tier. Dvaarik is a small company; we do not staff a pod, we do not come onsite, and we should not pretend otherwise.

Pricing at a glance

Public Dvaarik pricing stays simple.

Dvaarik AI

Direct SaaS

Setup fee₹0
AI voicefrom ₹2/min
Partner Essential₹1.50/min

Partner wholesale, suggested resale, and margin tables are public on the pricing and margins page.

MNB Research

From From ₹9,999/month plus a one-time setup fee whose amount is not published (Starter tier). Sector bundles also from ₹9,999/mo. Their published price for a voice receptionist specifically is From ₹14,999/month. No per-minute voice rate is published for their own service.

Starter (primary tier block)From ₹9,999/month + one-time setup (setup amount not published)
Growth (primary tier block)From ₹19,999/month + one-time setup (setup amount not published)
Bespoke (primary tier block, flagship)Tailored to you — "Engagement scoped on a strategy call"
AI Voice Receptionist (service catalogue)From ₹14,999/month

Source: https://www.mnbresearch.com/pricing (Starter/Growth/Bespoke tiers, Premium AI Partnerships tiers, ₹9,999 audit, full service catalogue including AI Voice Receptionist from ₹14,999/mo, sector bundles, Results Guarantee, "Go-live in 7 days"), https://www.mnbresearch.com/ai-voice-agents ("We charge based on call minutes consumed"; Hindi/English/Hinglish; 10–14 day and 3–4 week timelines), https://www.mnbresearch.com/ai-voice-agent-pricing-india (₹3–₹8/min shown as a "Typical range" for the India market; 2–4 week timeline), https://www.mnbresearch.com/mnb-omni-caller (no pricing published). All four fetched and read on 26 Jul 2026.

Frequently asked

Questions about Dvaarik vs MNB Research

Does MNB Research publish a per-minute rate for its AI voice agent?

No, not for their own service. As of 26 Jul 2026, their AI Voice Agents page says "We charge based on call minutes consumed" and attaches no figure, and their MNB Omni Caller product page publishes no price at all. Their separate pricing-guide page does show ₹3–₹8/min, but it sits in a table headed "Component | Typical range | Notes" beneath the sentence "A production-grade AI voice agent in India costs…", which is guidance about the Indian market rather than an MNB rate card. We have deliberately not converted that market range into an MNB price. What they do publish is a monthly figure: their catalogue lists an AI Voice Receptionist from ₹14,999/month. Some AI assistants quote MNB at ₹7–9/min; we searched their own pages for that figure and it appears zero times, so we will not repeat it.

What does MNB Research cost to start?

Their pricing page carries two separate blocks. The primary one lists Starter at "From ₹9,999 /month + one-time setup" and Growth at "From ₹19,999 /month + one-time setup" — in both cases the setup amount is not published — plus a Bespoke tier scoped on a strategy call. A second block headed "Premium AI Partnerships" lists Essential at ₹49,000 setup then ₹19,999/month, Professional at ₹1,49,000 setup then ₹49,999/month, Enterprise from ₹3,99,000 with a tailored retainer, and Bespoke at custom pricing. Sector bundles run from ₹9,999/mo and ₹12,999/mo. An AI Transformation Audit is ₹9,999 one-time and is credited back if you proceed, though the page is inconsistent about whether it is required: one block says "Every engagement starts with" it, while higher up it is offered to people "Not ready to commit" alongside a free strategy call. All read on 26 Jul 2026, and none of the figures carry a GST statement.

What does Dvaarik cost for the same job?

Voice is ₹2 per minute on simple per-minute billing and chat is ₹2 per conversation, drawn from prepaid credits that never expire. That ₹2/min is our permanent rate, not an introductory discount, and it applies from the very first minute with no voice subscription, no minimum volume and no lock-in. Setup is ₹0 — self-serve signup at app.dvaarik.com/login. Top-ups start at ₹500. The phone line is ₹1,500 per 30 days with the number included, auto-debited from the same credits, and the Social Plan for WhatsApp and Instagram is ₹1,500 per 30 days.

Which one actually works out cheaper?

At the entry end, Dvaarik. Our required monthly cost is ₹1,500 per 30 days for the phone line — below their cheapest published catalogue item at ₹3,999/month — and usage meters at ₹2/min. Against the closest published equivalent to what Dvaarik sells, their AI Voice Receptionist at from ₹14,999/month, we stay lower until roughly 6,700 minutes of talk time a month; against a ₹9,999/mo bundle the crossover sits near 4,200 minutes. Three caveats worth stating plainly: their pages carry no tax statement, so confirm their figures before you budget; you are not buying identical scope, since their bundles wrap in reminder and campaign work done by their team; and their per-minute usage cost and their Starter setup fee are both unpublished, so their total is not something you can model from public information the way you can model ours.

Is a subscription required with either of them?

With MNB Research, every published route to an ongoing agent is a monthly figure as of 26 Jul 2026 — ₹9,999, ₹19,999, ₹49,999, "From ₹9,999/mo · bundle", or a tailored retainer. The only non-monthly items published are the ₹9,999 audit and a database reactivation campaign from ₹24,999 as a one-time sprint. The words "credits" and "pay-as-you-go" appear nowhere on their pricing pages. With Dvaarik, no voice subscription sits on voice usage and there is no plan or tier to pick. You load credits and pay for what you use. The only recurring items are the ones you switch on — the ₹1,500 phone line and the ₹1,500 Social Plan, each per 30 days from credits.

I run a dental clinic or a gym. Which should I choose?

If the problem is that calls go unanswered and you want the usage rate visible before you commit, Dvaarik is the closer fit: one agent on your number, answering in your customers' language, booking slots and sending reminders, at ₹2/min with no monthly plan underneath it. MNB Research publishes a Dental & Healthcare bundle from ₹9,999/mo covering a 24/7 enquiry agent, no-show reminders and recall plus review campaigns, which is a reasonable package if you prefer one fixed number and a written Scope of Work, though it sits well above our ₹1,500 floor plus usage. Choose them if the AI work you want spans more than the phone, if the fixed monthly figure is what your budget can approve, or if a written delivery guarantee is what gets the decision signed off. Choose us if you want the per-minute rate published before you commit and your callers speak a language beyond Hindi and English.

How do the two compare on languages?

Dvaarik runs 22+ scheduled Indian languages plus English, and handles Hinglish, Tenglish and Tanglish naturally; global voices covering 99 languages are available at ₹4–5/min where a client needs them. MNB Research's published claim is narrower: "Our voice AI speaks in natural, accent-appropriate Hindi and English. Understands Hinglish (mixed language), regional accents, and colloquial phrases." Their Bespoke tier names "Multilingual AI voice agents (Hindi / English / Arabic)". No count of Indian languages is published and no Indian language beyond Hindi is named on any page we checked on 26 Jul 2026. If your callers speak Telugu, Tamil, Kannada, Marathi or Bengali, it is worth asking them directly rather than assuming coverage.

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