Dvaarik vs Knowlarity
Knowlarity vs Dvaarik: agent seats vs ₹2/min
Comparing Knowlarity? It sells cloud telephony for teams that answer their own calls. Dvaarik builds the AI agent that answers them for you.
Direct SaaS setup fee is zero. Voice starts from ₹2/min. Partner wholesale rates are public.
Setup
vertical-first
Voice
core channel
Branding
white-label
Partner voice
₹1.50/min Essential
If you searched Knowlarity, read this before you compare rates
Knowlarity is one of India's long-established cloud telephony providers — its site copyright runs from 2009, and it has been part of Gupshup since February 2022. Its published pricing is for telephony and contact-centre infrastructure: per-agent softphone seats, contact-centre plans, toll-free plans, prepaid virtual-number plans and a missed-call number. The per-minute figures on that page — outgoing calls at 20p to 70p per 30 seconds depending on plan, or 40p per minute via click-to-call on the WebRTC unlimited-inbound plan — buy carrier minutes for calls your own staff handle. They do not buy an AI that talks to the caller. Knowlarity does sell a ChatBot/VoiceBot, and its bots page calls the model pay-as-you-go, but no rate is published; the pricing page routes you to sales. So the useful comparison is not 40p/min against ₹2/min. It is: do you want infrastructure for a team you already have, or an agent instead of the team you do not have.
- Choose Knowlarity if you have agents on headsets and need the routing, IVR, dialer and reporting layer under them. They also offer a self-serve free trial, which we do not.
- Choose Dvaarik if there is no one free to answer and you want the AI to handle the whole conversation — call, WhatsApp, booking, payment link.
- Do not compare Knowlarity's telephony per-minute rates against an AI agent's per-minute rate. One is transport for a call a person answers; the other includes the conversation. Compare total monthly cost at your actual call volume, and count what happens to the calls nobody answers today.
- Read the seat price with its terms attached. ₹1,499 is per agent per month, shown on a card headed 10 Agent, with printed terms of a minimum one-year contract and quarterly advance payment. Ask them what the actual minimum seat count is before you model it.
- If your requirement is specifically an AI voicebot, ask Knowlarity for that quote in writing — their site publishes no figure for it as of 26 Jul 2026.
5
core decision areas
2
login paths
1
white-label platform
The verdict
What do the dated pages show?
Knowlarity does publish a rate card, and a detailed one. On knowlarity.com/pricing/voice, read 26 Jul 2026, the lowest monthly figure shown is ₹1,499 per agent per month — Softphone with WebRTC, Unlimited Inbound + Paid Outbound, displayed against "10 Agent", with printed terms of a minimum one-year contract and quarterly advance payment. The page does not state whether 10 agents is a minimum. Cloud Contact Center plans are ₹1,999, ₹2,999 and ₹3,499 a month; toll-free plans run ₹21,000 to ₹46,200 a year; a missed-call number is ₹5,000 a month. What Knowlarity does not publish is a price for the product closest to Dvaarik. On knowlarity.com/pricing/ai the ChatBot/VoiceBot entry reads, in full, "For pricing on ChatBot/VoiceBot please contact us." Their bots page describes the model as "Affordable pay-as-you-go. No CapEx or complicated licensing", but puts no rate against it. That gap is the honest shape of this comparison. Knowlarity is a cloud telephony company — virtual numbers, IVR, toll-free, number masking, dialers and contact-centre software that your own staff log into and operate. Its site carries a 2009 to 2026 copyright, and it has been part of Gupshup since February 2022 per its own announcement page. Dvaarik is not selling you that infrastructure. It is one AI agent that holds the conversation itself — answers the call, qualifies, books, follows up on WhatsApp, sends the payment link — billing usage from prepaid credits at ₹2/min with simple per-minute billing, no voice subscription and no minimum volume. If you have a phone team, Knowlarity is built for you. If you are the phone team, that is the problem we exist to remove.
Verdict: Choose Knowlarity if you employ people who answer phones and you need the infrastructure underneath them — IVR trees, agent softphones, call routing, dispositions, dialers, toll-free numbers, number masking, call metrics — across one site or many, from a vendor with a long operating history, a self-serve free trial, published toll-free sales and support lines, and paperwork your procurement team will recognise. Choose Dvaarik if the calls are currently landing on your own phone and nobody is free to pick up: one AI agent answers 24/7 in 22+ Indian languages, calls your ad leads back within about 60 seconds, follows up on WhatsApp and collects deposits — live the same day you finish setup, ₹2/min from the first minute, no voice subscription, no minimum volume, no lock-in. These are not competing prices for the same thing. They are two different answers to "who talks to the caller".
| Feature | Dvaarik AI | Knowlarity |
|---|---|---|
| What you are actually buying | An AI agent that holds the conversation — answers, qualifies, books, follows up, takes payment | Cloud telephony and contact-centre infrastructure — virtual numbers, IVR, toll-free, number masking, dialers, agent softphones your team operates |
| Published price for the AI conversational product | ₹2/min voice, published, from the first minute | Not published. The ChatBot/VoiceBot entry on knowlarity.com/pricing/ai reads "For pricing on ChatBot/VoiceBot please contact us." Text to Speech is quote-only too. Their bots page does describe the model as "Affordable pay-as-you-go. No CapEx or complicated licensing" (read 26 Jul 2026) |
| Recurring commitment before any usage | None. no voice subscription and no seats — prepaid credits only, voice from ₹2/min, chat ₹2 per conversation | A monthly plan. Lowest shown is ₹1,499 per agent per month (Softphone with WebRTC, Unlimited Inbound + Paid Outbound, displayed against "10 Agent" — the page states no minimum seat count); Cloud Contact Center from ₹1,999/month (knowlarity.com/pricing/voice, 26 Jul 2026) |
| Telephony minutes | ₹2/min covers the AI conversation; the phone line is ₹1,500 per 30 days, number included, auto-debited from credits | Genuinely cheaper per raw minute, because it is transport for a call a person answers: outgoing 20p to 70p per 30 seconds by plan, 40p/min via click-to-call on the WebRTC inbound plan, toll-free incoming ₹1.05/min (26 Jul 2026) |
| Billing granularity | Simple per-minute billing, whole minutes | Finer than ours — their pricing page banner states a 30-second calling pulse |
| Contract and commitment | No lock-in, no minimum volume, no contract term. Credits never expire; at zero balance everything pauses gracefully | The Softphone with WebRTC terms printed on their pricing page state "Contract period to be minimum of 1year" and "Payment - quarterly advance". Toll-free and prepaid plans are quoted annually (26 Jul 2026) |
| Setup cost | ₹0 — self-serve signup, no setup fee, no conditions | No setup fee is published on the voice pricing page for the plans shown there. Whether onboarding is charged for contact-centre or voicebot deployments is something to ask in writing |
| Scale, footprint and procurement | A small Telangana-based company serving all of India; agents are generated by the platform from each business's own data | Far larger. Their own pricing page states "Trusted by over 6000+ organizations across 65 countries" and "over 300+ employees"; part of Gupshup since Feb 2022. Published toll-free sales (1800-1020-340) and support (1800-419-0333) lines, and named customer references on their site |
| Product breadth from one vendor | Seven agents around one conversation: Receptionist, Leads, Sales, WhatsApp, Instagram, Booking, Payments | Broader telecom estate, per their own product menu: voice, promotional and transactional SMS, WhatsApp Business API, video platform, speech analytics, Truecaller and Google Verified Calling |
| Detail published about conversation languages | 22+ Indian languages plus code-mixed Hinglish, Tenglish and Tanglish, chosen per business | "Provide Multilingual Support - Resolve customer queries in multiple languages" is stated on their ChatBot/VoiceBot page; no language count or list is published there. Ask them for the list |
| Speed to lead on ad enquiries | Your own ad leads called back within about 60 seconds, lead sheet auto-filled, calling hours respected, agent identifies the business | Auto Dialer and Automated Outbound Calling are sold as products your team configures and staffs; the OBD block on their pricing page says "Connect with us for pricing" |
| Who does the build work | The same day, self-serve. Sign up, add your business data, and the agent is generated — optional help from the Dvaarik team | Self-serve first — a "Start Free Trial" signup runs across their site, including the bots page, so you can start without talking to anyone. Contact-centre and voicebot deployments go through sales, and your team configures and runs the platform afterwards |
Pick Dvaarik when
You want the full platform
- You do not have a phone team and do not want to hire one. Knowlarity's per-agent plans assume people on headsets; ₹1,499 per agent per month is a seat licence, and a seat needs a salary in it.
- You want the price of the AI thing published before you talk to anyone. Ours is ₹2/min. As of 26 Jul 2026 Knowlarity's ChatBot/VoiceBot entry publishes no rate at all.
- Your volume is small or spiky. No per-agent seat, no annual contract, no quarterly advance — top up from ₹500, credits never expire, and at zero balance things pause instead of billing you.
- The leak is speed, not routing. Ad leads called back within about 60 seconds beats any IVR tree, because the call that converts is the one that happens before the lead has moved on.
- You want one agent across voice, WhatsApp, Instagram DMs, booking and payment links, rather than assembling voice, SMS and WhatsApp API as separate line items.
- You want it live the same day, and you would rather add your data in a dashboard than configure a telephony platform.
Consider Knowlarity when
You need a narrower tool
- You already have agents answering phones — this is exactly what Knowlarity is built for, and we do not build it. Inbound routing, IVR trees, agent softphones over WebRTC or MPLS, call dispositions, progressive and predictive dialers with lead-dialing ratios, agent and call-metric insights: that is a mature contact-centre stack, and a small SaaS company has no equivalent.
- Scale and procurement fit. Knowlarity's own pricing page states it is trusted by over 6,000 organisations across 65 countries with over 300+ employees, and it has been part of Gupshup since February 2022. Multi-site and multi-country rollouts, a named account team, published toll-free sales and support numbers, and a vendor record a procurement review will accept — Dvaarik cannot match any of that today, and it would be dishonest to pretend otherwise.
- You need a managed number estate. They publish toll-free plans at ₹21,000, ₹28,800 and ₹46,200 a year and prepaid virtual-number plans at ₹16,800 to ₹60,000 a year, and they sell number masking, Truecaller Verified Calling and Google Verified Calling as products — prices for those three are not shown on the visible pricing page, so ask. If numbers and caller trust are the requirement, that is their product line, not ours.
- You want to try before you talk to anyone. Knowlarity runs a self-serve "Start Free Trial" across its site, including on the ChatBot/VoiceBot page. Dvaarik's signup is self-serve too, but there are no free credits, so their free trial is the cheaper way to evaluate quietly on your own.
- A long operating history matters to your buyer. Knowlarity's site copyright runs 2009 to 2026, it publishes a dedicated security and compliance page, and it names customers on its own site. If you are answering to a committee that wants years of operation behind a vendor, that argument is theirs to win.
- Very high human-answered call volume, or a consolidated telecom contract. Their 30-second calling pulse and outgoing rates down to 20p per 30 seconds on higher plans are genuinely economical for large volumes of calls that people handle, and they can put voice, promotional and transactional SMS, WhatsApp Business API, video and speech analytics under one support desk. Dvaarik is deliberately narrow by comparison.
Pricing at a glance
Public Dvaarik pricing stays simple.
Dvaarik AI
Direct SaaS
- Setup fee₹0
- AI voicefrom ₹2/min
- Partner Essential₹1.50/min
Partner wholesale, suggested resale, and margin tables are public on the pricing and margins page.
Knowlarity
From ₹1,499 per agent per month (Softphone with WebRTC, shown against "10 Agent", minimum 1-year contract, quarterly advance)
- Softphone with WebRTC — Unlimited Inbound + Paid Outbound₹1,499 per agent/month
- Softphone with WebRTC — Unlimited Inbound + Outbound₹1,999 per agent/month
- Softphone Solution with MPLS — Unlimited Inbound₹1,999/month per agent
- Cloud Contact Center — Inbound & Contact Center₹1,999/month
Source: https://www.knowlarity.com/pricing/voice and https://www.knowlarity.com/pricing/ai — both fetched and read 26 Jul 2026. Only figures that render on the visible page are listed here. Knowlarity's own house style writes these as "Rs"; converted to ₹ for consistency, figures unchanged.
Frequently asked
Questions about Dvaarik vs Knowlarity
Does Knowlarity publish its prices?
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Knowlarity's outgoing calls look like 40p a minute. Why is Dvaarik ₹2/min?
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Who owns Knowlarity now?
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Is there a minimum contract with Knowlarity?
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What does Dvaarik cost in total for a small business?
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Can Dvaarik replace a Knowlarity contact centre?
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Which one should I shortlist if I want an AI voicebot specifically?
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Try Dvaarik directly, or sell it under your brand.
Direct businesses use the common login. Partners use the white-label partner path for their own logo, domain, client onboarding, and public wholesale rates.