Dvaarik vs Interakt
Dvaarik vs Interakt India
Interakt is self-serve WhatsApp commerce software you run yourself — inbox, catalog, broadcasts. Dvaarik is an AI agent that answers your phone, calls your leads back in 60 seconds, and books them across voice, WhatsApp, and Instagram.
Direct SaaS setup fee is zero. Voice starts from ₹2/min. Partner wholesale rates are public.
Setup
vertical-first
Voice
core channel
Branding
white-label
Partner voice
₹1.50/min Essential
If you are comparing Interakt with Dvaarik
Interakt (by Jio Haptik) and Dvaarik both help Indian businesses talk to customers, but they are different kinds of product. Interakt is a WhatsApp Business software suite — you subscribe, connect your number, and run the broadcasts, catalog, chatbot, and team inbox yourself. Dvaarik is one AI agent: phone answering, ad-lead callbacks, WhatsApp follow-up, Instagram replies, booking, and payment links, configured automatically from your business data.
- Choose Interakt if you run an online store and want a self-serve WhatsApp tool for catalog, broadcasts, abandoned-cart, and a shared team inbox.
- Choose Dvaarik if you want an AI agent that phones your leads, answers calls 24/7 in Indian languages, and books appointments — configured from your business data.
- Compare on the actual job: Interakt is WhatsApp marketing and support software; Dvaarik is a working voice + chat agent delivered as a finished product.
5
core decision areas
2
login paths
1
white-label platform
The verdict
What do the dated pages show?
Interakt is a well-established WhatsApp Business Platform from Jio Haptik (majority-owned by Reliance Jio), trusted by 50,000+ businesses and built on the official WhatsApp Business API. It is genuinely strong for online stores: WhatsApp broadcasts and Click-to-WhatsApp Ads, a no-code chatbot builder, a shared team inbox, catalog sync with Shopify and WooCommerce, WhatsApp Store & Payments, abandoned-cart flows, and Instagram automation. Its public plans run from a free Starter tier to ₹2,799/mo (Growth) and ₹3,799/mo (Advanced), plus per-template message markups and a WhatsApp AI Agents add-on at ₹3,000/mo. Dvaarik is not WhatsApp software you operate — it is one AI agent: inbound phone answering, outbound ad-lead callbacks within ~60 seconds, WhatsApp and Instagram follow-up, bookings, and payment links, live the same day you finish setup. Setup is ₹0 — self-serve signup — and there is no voice subscription: pay-as-you-go credits, voice from ₹2/min with simple per-minute billing, chat ₹2/conversation. WhatsApp messages are billed by Meta to your own account with zero Dvaarik markup.
Verdict: Pick Interakt if you run a D2C or ecommerce store and want a self-serve WhatsApp suite — catalog, broadcasts, abandoned-cart, shared inbox — that your team configures and operates, ideally inside the Jio ecosystem. Pick Dvaarik if your real problem is missed calls and slow lead follow-up: you want an AI agent that answers the phone, calls ad leads back in a minute, and books them across voice, WhatsApp, and Instagram — with zero setup fee and no voice subscription.
| Feature | Dvaarik AI | Interakt |
|---|---|---|
| What it is | An AI agent (voice + chat) that answers, calls leads back, books, and collects — delivered as a finished product | A self-serve WhatsApp Business software suite — inbox, chatbot, broadcasts, catalog — that you operate yourself |
| Delivery model | Self-serve — sign up, add your business data; the agent is configured automatically and live the same day you finish setup | DIY SaaS — you subscribe, connect your number, and set up the chatbot, broadcasts, and inbox yourself |
| Pricing model | no voice subscription — pay-as-you-go credits: voice from ₹2/min (simple per-minute billing), chat ₹2/conversation | Monthly plans — free Starter, ₹2,799/mo Growth, ₹3,799/mo Advanced — plus per-template message markups (except Enterprise) |
| Answers your phone (voice calls) | ✓ AI answers every call 24/7 in the caller's language, then routes or books | ✗ WhatsApp-first — no PSTN phone answering (WhatsApp voice calling exists on higher tiers, not a business phone line) |
| Calls your leads back (speed-to-lead) | ✓ Ad leads phoned back within ~60 seconds — your own leads only, calling hours respected | ✗ Not a phone-calling product — reaches leads via WhatsApp messages and broadcasts |
| WhatsApp message cost | Your own WhatsApp Business number — Meta bills your account directly, zero Dvaarik markup (verify on your Meta invoice) | Your own number too, but per-template platform markups apply (~₹0.13-0.97/message) on all tiers except Enterprise, on top of Meta charges |
| WhatsApp catalog / storefront & payments | ✗ Not a storefront product — we send Razorpay links inside the conversation, but no synced product catalog | ✓ WhatsApp Store & Payments with catalog — a core strength for online stores |
| Broadcasts & Click-to-WhatsApp Ads | Template campaigns + scheduled campaign boards over your lead lists (with the Social Plan) | ✓ Purpose-built bulk broadcasts and Click-to-WhatsApp Ads lead capture — a primary use case |
| Abandoned-cart & order notifications | ✗ Not an ecommerce automation product | ✓ Abandoned-cart recovery and order/shipping notifications built for D2C stores |
| Ecommerce platform integrations | Custom integrations wired per project (CRMs, sheets, internal APIs) — no native store connectors out of the box | ✓ Native Shopify and WooCommerce catalog sync |
| Shared multi-agent team inbox | Owner coexistence — the owner keeps his own WhatsApp app; when he replies manually the AI steps aside (not a multi-seat helpdesk) | ✓ Unified team inbox with agent roles, auto-assignment, and load balancing |
| Indian-language voice conversations | ✓ Real voice + chat conversations across 22 scheduled Indian languages + code-mixed Hinglish/Tenglish/Tanglish | Text/WhatsApp templates and chatbot flows — no voice conversation layer |
| Payment collection mid-conversation | ✓ Razorpay links sent by the agent during a voice call, chat, or WhatsApp — no commission | ✓ WhatsApp payments inside the commerce/checkout flow |
| Who runs it | The agent follows your dashboard data — change services, hours or prices and it updates instantly; optional managed support (talk to us) | You do — your team configures the chatbot, broadcasts, catalog, and inbox |
Pick Dvaarik when
You want the full platform
- Your real problem is missed calls and slow lead follow-up — you want the phone answered and ad leads called back in a minute, not just WhatsApp messages sent.
- You want one AI agent handling voice calls, WhatsApp, and Instagram — built and tuned for your exact workflow, not software you configure yourself.
- Your customers call and speak Hindi, Telugu, Tamil, or code-mixed — and you need real voice conversations, not just text templates.
- You'd rather pay for actual usage (voice from ₹2/min, chat ₹2/conversation) than a monthly subscription plus per-template message markups.
- You want WhatsApp messages billed by Meta to your own account with zero platform markup.
- You want bookings, reminders, and payment links handled inside the conversation, and someone to run and tune the whole thing for you.
Consider Interakt when
You need a narrower tool
- You run a Shopify or WooCommerce D2C store and want WhatsApp catalog, WhatsApp Store & Payments, and native store sync.
- Your core need is bulk WhatsApp broadcasts, abandoned-cart recovery, and Click-to-WhatsApp Ads lead capture.
- You want a shared team inbox where multiple human agents handle WhatsApp and Instagram with roles and auto-assignment.
- You prefer a low, predictable monthly subscription (including a free Starter tier) and are happy configuring the tool yourself.
- You want a self-serve product from an established, Jio-backed vendor used by 50,000+ businesses, and you already sit in the Jio ecosystem.
- Your customer conversations are WhatsApp-first and you don't need phone answering or outbound lead calling.
Pricing at a glance
Public Dvaarik pricing stays simple.
Dvaarik AI
Direct SaaS
- Setup fee₹0
- AI voicefrom ₹2/min
- Partner Essential₹1.50/min
Partner wholesale, suggested resale, and margin tables are public on the pricing and margins page.
Interakt
From Free / ₹2,799/mo (Growth)
- Starter₹0/mo
- Growth₹2,799/mo
- Advanced₹3,799/mo
- Sales CRM₹2,499/mo
Source: interakt.shop/pricing official page (Jio Haptik), checked 19 Jul 2026. Plan prices exclude taxes and Meta/per-template message charges.
Frequently asked
Questions about Dvaarik vs Interakt
What is Interakt?
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What is the best Interakt alternative for a business that wants phone calling too?
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Interakt vs Dvaarik for a D2C brand?
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How does Dvaarik's pricing compare to Interakt's?
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Does Interakt do voice calls like Dvaarik?
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Can I use Dvaarik alongside Interakt?
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Try Dvaarik directly, or sell it under your brand.
Direct businesses use the common login. Partners use the white-label partner path for their own logo, domain, client onboarding, and public wholesale rates.